We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 15 days of delivery for a full refund or exchange.
The item(s) should be returned unused and in perfect condition, with all tags still attached. All returns should be sent back to us in their original packaging.
Item(s) marked as "sale" cannot be returned or exchanged.
Shipping charges for returned items are the responsibility of the customer. P&H Mall takes no responsibility for missing incoming deliveries of a return. We encourage you to return your item(s) via registered or traceable postal services as return parcels remain the responsibility of the customer until received by P&H Mall.
To request a refund, you have the following options
Returns will not be accepted without prior authorization.
We offer free shipping on all orders over $75.00. For orders under $75.00, a flat rate shipping fee of $35.00 will be applied. Please allow 10-21 business days for processing and delivery.
If you receive a damaged or defective item, please contact us immediately so we can resolve the issue. We may request photos or other documentation to assist with the return process.
If you have any questions about our policies or need assistance with a return, please do not hesitate to contact our customer service team at support@parkandhumall.com.